Who We Are
We are a mother-and-son, family-owned crystal shop dedicated to sharing our passion for unique mineral specimens. We have been lifelong collectors selling carefully curated crystals since 2009. Our website address is https://holisticcrystals.net. We deeply respect the trust our customers place in us and are committed to handling their information with care and transparency.
Information we collect and why
We only collect the information necessary to process and ship your orders. This includes:
- Your name
- Shipping and billing addresses
- Email address
- Phone number (if provided)
- Payment details (processed securely through third-party payment providers)
We do not store your payment information, as all transactions are handled securely by our payment processor. Your data is never sold or shared beyond what is necessary to fulfill your order.
Media
If you upload images to our website, please avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images posted on the website.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
If you visit our login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we set up cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login persists for two weeks. Logging out removes the login cookies.
Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, and articles). Embedded content from other websites behaves just as if the visitor has accessed that website directly. These external sites may collect data about you, use cookies, embed additional tracking, and monitor your interactions if you have an account and are logged into that website.
Who we share your data with
We do not share your personal data with third parties except when necessary to fulfill your order (e.g., payment processors, shipping carriers). If you request a password reset, your IP address will be included in the reset email.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except that they cannot change their username).
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely to allow automated approval of follow-up comments. For users who register on our site (if applicable), we store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time (except for their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on our site or have left comments, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include data we must keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
For any questions about this Privacy Policy, please contact us HERE.