Terms & Conditions

Introduction

Welcome to our Shop! By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions (the “Terms”). These Terms govern your use of our site and the purchase of our products. Please read them carefully before making a purchase. If you do not agree with any part of these Terms, you should not use our website.

Products and Orders

We specialize in selling natural crystals and minerals hand-selected for quality and uniqueness directly from our vendors at the Tucson Gem and Mineral Show. Each item is unique, and variations in size, shape, and color are natural and expected. The product images on our website are for reference only; actual products may differ slightly from what is pictured due to different monitor settings and screens.

By placing an order, you confirm that you are at least 18 years old or have the legal consent of a parent or guardian to make a purchase.

Payments and Pricing

All prices listed on our website are in USD and are subject to change without notice. We accept payment via [list accepted payment methods]. Your payment must be received in full before we process and ship your order.

In the event of a pricing error, we reserve the right to cancel or modify an order before shipment. If this occurs, we will notify you and issue a refund if necessary.

Shipping and Delivery

We ship within the United States. Processing times for orders typically range from 3-5 business days. Once shipped, delivery times vary based on the destination and shipping method chosen at checkout.

We are not responsible for delays due to postal service disruptions, customs processing, or other unforeseen circumstances. If a package is lost in transit, please contact us, and we will assist in resolving the issue with the carrier.

Customers are responsible for providing accurate shipping information. If a package is returned due to an incorrect address, additional shipping fees may apply for reshipment.

Returns and Refunds

Due to the nature of our products, all sales are final. However, if you receive a damaged or incorrect item, please contact us within 3 days of delivery with photos of the product and packaging. We will review the issue and offer a replacement or refund at our discretion.

Returns are not accepted for minor variations in color or size, or natural imperfections in the crystals as this is part of the charm of these natural stones.

Limitation of Liability

Our crystals and minerals are sold as decorative and collector’s items. We do not make any claims regarding their metaphysical, healing properties, effectiveness, or any health-related benefits. By purchasing from our shop, you acknowledge that any use of our products is at your own risk and discretion.

Holistic Crystals is not liable for any direct, indirect, incidental, or consequential damages that may arise from the use of our website or products.

Intellectual Property

All content on this website, including images, text, logos, and product descriptions, is the property of Holistic Crystals and may not be copied, reproduced, or distributed without our written permission.

Modifications to Terms and Conditions

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of the site constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by and construed in accordance with all applicable laws, without regard to its conflict of law principles.

Contact Us

If you have any questions about these Terms, please contact us.